Returns and Exchanges

If the product does not meet your satisfaction we will exchange or refund your purchase, excluding shipping charges. Your request must be within 3 weeks of the shipping date.

Return Process

Products can be exchanged or returned within 3 weeks of receipt if they are in perfect condition and in the original packaging. We will process your return within 14 days.


Shipping address for returns:

442 D Lorimer st #219 
Brooklyn, NY 11206 

Items purchased at another retailer and not through the Aminimal Shop online should be returned directly to the store it was purchased.